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While choosing a software platform may not be an emotional decision for some, for others it’s enough to break up over, like in the case of PortaOne.
One prospective customer began the search for a software platform and found both Bicom Systems PBXware and PortaOne. The company quickly split into two “teams” – the Bicom supporters and the PortaOne supporters. They became so divided that a third party had to be called in to evaluate both options and make a non-biased decision.
Consequently, the third party chose Bicom Systems PBXware.
We began moving forward with the implementation, happy to see the company progressing.
Meanwhile, ‘Team PortaOne’ was behind the scenes attempting to influence the third party and make them retract their decision. Sadly, they succeeded.
Progress came to a halt as ‘Team Bicom Systems’ was outnumbered by the allegedly non-biased third party.
After a long and painful 6 to 9 months of this back-and-forth struggle, one of the owners made the decision to split up. He sold his portion of the company to the other owners and broke off on his own to create a new company.
I’m not sure this can be seen as a matter of software but rather ideology. For sure PortaOne comes from Calling Cards and really deserves its accolades of mastery in this area if the price is affordable in such a cut-throat market.
If though, you wish to build a sustainable monthly value revenue with truly integrated communications there are other options.
Ready to get started? Contact us at sales@bicomsystems.com today!
For a comparison of PortaOne and Bicom Systems, see PortaOne vs Bicom Systems
UPDATE : One customer emailed us the following :
Started messing around with the Multi Tenant PBXware and it looks quite nice and excellent features for the tenant side – as I said, our current PortaOne does not come near this with client features.
